Response Data

Medic tracks a tremendous amount of information to fully understand and manage the complexities of Mecklenburg County’s EMS system. Call volume and response times are just two of the measures that the agency utilizes to strategically staff and deploy paramedic teams throughout the county. The following is the most recent call volume and response time data available. This information will be updated each month with the previous month’s statistics, so please feel free to check back regularly to track Medic’s growth.

Data for March 2014

Priority 1 (most serious incidents) Call Volume - 1,952

Priority 2 (serious incidents) Call Volume - 5,707

Priority 3 (least serious incidents) Call Volume - 1,102

NET (non-emergency transports) Call Volume - 1,420

 

Total Call Volume - 10,181

Total Transports - 8,141

March Average Response Times

Priority 1 Avg. Response Time: 07:23 (10:59 per contract)

Priority 2 Avg. Response Time: 08:13 (12:59 per contract)

Priority 3 Avg. Response Time: 11:30 (20:00 per contract)

Top Ten Call Categories

  • Unconsciouness/Fainting - 936
  • Breathing Problems - 875
  • Chest Pain - 748
  • Traffic Accident - 654
  • Sick Person - 620
  • Falls/Back Injury - 601
  • Abdominal Pain - 393
  • Unknown Problem - 392
  • Psychiatric - 343
  • Convulsion/Seizure - 340