Billing Help

To better serve Medic patients, the Patient Financial Services department offers a variety of ways to contact us about your account and/or bill:

Address

Please mail correspondence/payments to:

  • Patient Financial Services
  • P.O. Box 741033
  • Atlanta, GA 30374

Phone/Fax Numbers

  • Toll Free: 888.363.2723
  • Local: 704.943.6400
  • Fax: 704.943.6196

E-mail

***Disclaimer: Please do not send personal identifiable information (i.e., insurance, health, etc.) through the above e-mail address. General information only. To speak directly to a Patient Financial Services representative, please call the above toll-free or local phone numbers provided.***

HIPAA/Privacy Act

Medic is committed to protecting the privacy and health information of all our patients. Please click here to view Medic’s HIPAA policy.

Business Hours

The Patient Financial Services department is open Monday - Friday from 8:00 am to 5:00 pm excluding the following holidays:

  • New Year’s Day
  • Martin Luther King Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving and the Day After
  • Christmas Day and the Day After

Feedback/Request Form

Please complete the information below if you would like to submit a feedback/request form. A member of Patient Financial Services will personally contact you within 24-hours from the original date of submission.

 ***Disclaimer: Please do not send personal identifiable information (i.e., insurance, health, etc.) through the following feedback/request form. General information only.***










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